This Cookie Policy explains how RunAI uses cookies and similar tracking technologies when you visit our website and use our AI-driven video sales training platform. We want to ensure you understand what cookies are, how we use them, and what choices you have regarding their use.

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies contain information that is transferred to your device's hard drive and help us recognize your browser and capture certain information.

• Session cookies: Temporary cookies deleted when you close your browser
• Persistent cookies: Remain on your device for a specified period
• First-party cookies: Set directly by our website
• Third-party cookies: Set by external services we use
• Secure cookies: Only transmitted over encrypted connections
• HttpOnly cookies: Cannot be accessed by client-side scripts
• SameSite cookies: Provide protection against cross-site attacks
• Flash cookies: Stored by Adobe Flash Player
• Web beacons: Small graphic images that track user behavior
• Pixel tags: Invisible images used for tracking
• Local storage: Browser storage for larger amounts of data

2. How We Use Cookies

RunAI uses cookies and similar tracking technologies to enhance your experience on our platform. We use cookies for the following purposes:

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements
• Analytics Cookies: Collect information about website usage
• Security Cookies: Help protect against fraudulent activity
• Personalization Cookies: Customize content based on your interests
• Social Media Cookies: Enable social sharing and login features
• Video Cookies: Support embedded video content
• Chat Cookies: Enable customer support chat functionality
• A/B Testing Cookies: Support website optimization experiments
• Load Balancing Cookies: Distribute traffic across servers

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function and cannot be switched off. They include:

• Session management cookies for user authentication
• Authentication cookies for secure login
• Security cookies for fraud prevention
• Load balancing cookies for optimal performance
• Shopping cart cookies for e-commerce functionality
• Form submission cookies for data integrity
• CSRF protection cookies for security
• Language preference cookies for localization
• Accessibility cookies for user preferences
• Cookie consent cookies to remember your choices
• Error tracking cookies for technical support
• API authentication cookies for service integration

Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information:

• Google Analytics cookies for website analytics
• Page view tracking for content optimization
• User behavior analysis for user experience improvement
• Performance monitoring for technical optimization
• Error tracking and reporting for quality assurance
• Site speed measurement for performance optimization
• Feature usage statistics for product development
• A/B testing cookies for website optimization
• Heat mapping cookies for user interaction analysis
• Conversion tracking for marketing effectiveness
• Search analytics for content strategy
• Mobile app analytics for cross-platform insights
• Video engagement tracking for content optimization

Functionality Cookies

These cookies remember choices you make to improve your experience:

• Language preferences for localized content
• User interface settings for personalized experience
• Course progress tracking for learning continuity
• Personalization preferences for customized content
• Video playback settings for optimal viewing
• Notification preferences for communication control
• Theme and display options for visual preferences
• Accessibility settings for inclusive design
• Time zone settings for accurate scheduling
• Dashboard layout preferences for productivity
• Search history for improved recommendations
• Recently viewed content for quick access

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Retargeting cookies for personalized advertising
• Conversion tracking for marketing ROI measurement
• Social media integration for sharing and engagement
• Third-party advertising networks for targeted ads
• Email campaign tracking for communication effectiveness
• Affiliate marketing cookies for partnership tracking
• Cross-device tracking for unified user experience
• Interest-based advertising for relevant content
• Frequency capping cookies to limit ad exposure
• Attribution tracking for marketing attribution
• Lookalike audience cookies for audience expansion
• Dynamic remarketing for personalized product ads
• Video advertising cookies for video ad delivery

4. Third-Party Cookies

We may allow third-party service providers to place cookies on your device. These include:

• Google Analytics: For website analytics and performance monitoring
• Payment Processors: For secure payment processing (Stripe, PayPal)
• Customer Support: For chat and support functionality (Intercom, Zendesk)
• Content Delivery Networks: For improved website performance (Cloudflare)
• Social Media Platforms: For social sharing and login features (Facebook, LinkedIn)
• Video Hosting Services: For embedded video content (YouTube, Vimeo)
• Email Service Providers: For newsletter and communication tracking (Mailchimp)
• Advertising Networks: For targeted advertising campaigns (Google Ads, Facebook Ads)
• Survey and Feedback Tools: For user experience research (Hotjar, Typeform)
• Security Services: For fraud prevention and security monitoring
• Marketing Automation: For lead nurturing and customer journey tracking
• Webinar Platforms: For live training and educational events

5. Cookie Duration

Cookies may be either "session" cookies or "persistent" cookies:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until manually deleted
• Short-term cookies: Expire within hours or days
• Medium-term cookies: Expire within weeks or months
• Long-term cookies: May persist for years unless deleted
• Auto-expiring cookies: Automatically deleted after a specific time
• Renewable cookies: Extended each time you visit our site
• One-time cookies: Used once and then deleted
• Conditional cookies: Deleted based on specific user actions
• Rolling cookies: Duration resets with each interaction

6. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies from being set
• Block third-party cookies specifically
• Delete existing cookies from your device
• Receive notifications when cookies are being set
• Set cookie preferences for specific websites
• Use private/incognito browsing mode
• Configure automatic cookie deletion
• Whitelist trusted websites for cookies
• Set different rules for different types of cookies
• Export and import cookie settings
• View detailed information about stored cookies

Opt-Out Tools

You can opt out of certain tracking cookies using these tools:

• Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative opt-out tool
• Digital Advertising Alliance opt-out tool
• European Interactive Digital Advertising Alliance opt-out
• Your Online Choices opt-out platform
• Individual advertiser opt-out pages
• Browser privacy extensions and add-ons
• Mobile device advertising ID controls
• Social media privacy settings
• Email marketing unsubscribe options

7. Impact of Disabling Cookies

Please note that disabling cookies may affect your experience on our website:

• Some features may not work properly or at all
• You may need to re-enter information repeatedly
• Personalization features may be limited or unavailable
• Course progress may not be saved between sessions
• Login sessions may not persist across browser sessions
• Shopping cart contents may be lost
• Website performance may be reduced
• Relevant content recommendations may not appear
• Security features may be compromised
• Language and regional preferences may not be remembered
• Video playback settings may reset
• Customer support features may be limited

8. Mobile Device Identifiers

When you access our services through a mobile application, we may collect mobile device identifiers and similar technologies for tracking and analytics purposes. These may include advertising IDs, device fingerprinting, and app-specific identifiers that serve similar functions to cookies in mobile environments.

9. Local Storage and Similar Technologies

In addition to cookies, we may use other storage technologies such as:

• HTML5 local storage for enhanced functionality
• Flash cookies (Local Shared Objects) for multimedia content
• Web beacons and pixel tags for tracking
• Browser fingerprinting for security and analytics
• Server logs and analytics for performance monitoring
• Software Development Kits (SDKs) for mobile apps
• IndexedDB for complex data storage
• WebSQL for database functionality
• Cache storage for offline functionality
• Session storage for temporary data
• Service workers for background processing

10. International Data Transfers

Some of our cookie and tracking partners may transfer data internationally. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including GDPR, CCPA, and other relevant privacy regulations.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: