Welcome to RunAI. These Terms of Service ("Terms") govern your use of our AI-driven video sales training platform and related services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By accessing and using RunAI's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the service.

• You must be at least 18 years old to use our services
• You represent that you have the legal capacity to enter into this agreement
• Your use of the service constitutes acceptance of these terms
• These terms may be updated from time to time with notice
• Continued use after changes constitutes acceptance of new terms
• You agree to review these terms periodically
• If you disagree with any changes, you must discontinue use
• These terms supersede any prior agreements
• You acknowledge reading and understanding these terms
• Electronic acceptance is legally binding

2. Description of Service

RunAI provides an online micro-learning portal that offers training in AI-driven video creation for sales professionals. Our services include:

• Access to educational content and courses
• Training materials and resources
• Performance analytics and tracking
• Customer support services
• Integration tools and templates
• Community forums and discussion boards
• Certification programs
• Live webinars and workshops
• Mobile application access
• API access for enterprise customers
• Video creation and editing tools
• AI-powered content generation
• Sales automation integrations
• Progress tracking and reporting

3. User Accounts and Registration

To access certain features of our service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use
• Use only one account per individual
• Not share your account with others
• Comply with age requirements (18 years or older)
• Provide valid contact information
• Verify your email address when required
• Update your profile information as needed
• Use strong passwords and security measures

4. Payment Terms

Payment for our services is due in advance. By providing payment information, you:

• Authorize us to charge the specified amount
• Agree to pay all applicable taxes and fees
• Understand that refunds are subject to our refund policy
• Accept responsibility for any payment disputes
• Agree to automatic renewal for subscription services
• Acknowledge that prices may change with notice
• Accept currency conversion fees if applicable
• Understand that failed payments may result in service suspension
• Agree to provide valid payment information
• Accept responsibility for chargebacks and disputes
• Understand billing cycles and payment schedules
• Agree to pay late fees for overdue accounts
• Accept electronic billing and receipts

5. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malicious software or content
• Engage in fraudulent or deceptive practices
• Interfere with the operation of our platform
• Share account credentials with unauthorized users
• Upload or transmit viruses or malicious code
• Spam or send unsolicited communications
• Impersonate others or provide false information
• Collect user information without consent
• Use automated systems to access the service
• Attempt to gain unauthorized access to our systems
• Reverse engineer or decompile our software
• Create derivative works without permission

6. Intellectual Property Rights

All content, materials, and intellectual property on our platform are owned by RunAI or our licensors. You may not:

• Copy, modify, or distribute our content without permission
• Reverse engineer or attempt to extract source code
• Remove or alter copyright notices
• Use our trademarks without authorization
• Create derivative works based on our content
• Sell or license our materials to third parties
• Use our content for commercial purposes without permission
• Frame or mirror our website content
• Reproduce our training materials outside the platform
• Share proprietary methodologies or techniques
• Use our brand name or logo without consent
• Create competing services using our content

7. User-Generated Content

You retain ownership of content you create using our platform. However, you grant us a license to:

• Host and display your content as necessary for service provision
• Use aggregated, anonymized data for service improvement
• Comply with legal obligations and enforce our terms
• Backup and store your content for service continuity
• Moderate content for compliance with our policies
• Share anonymized usage patterns for research purposes
• Provide technical support and troubleshooting
• Analyze content for quality and safety purposes
• Generate insights and recommendations
• Facilitate collaboration features
• Ensure platform security and integrity

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. We are committed to protecting your data in accordance with applicable privacy laws including GDPR, CCPA, and other relevant regulations.

9. Service Availability

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. We may:

• Perform scheduled maintenance and updates
• Temporarily suspend service for technical reasons
• Modify or discontinue features with notice
• Implement security measures that may affect access
• Upgrade our infrastructure as needed
• Respond to emergency situations
• Comply with legal requirements
• Address performance issues
• Update software and systems
• Migrate to new platforms or technologies
• Implement new features and improvements

10. Limitation of Liability

To the maximum extent permitted by law, RunAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless RunAI, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms. This includes reasonable attorney fees and court costs.

12. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, with or without notice. Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and associated data
• Outstanding payment obligations remain in effect
• Provisions that should survive termination will continue to apply
• You must cease all use of our intellectual property
• We may retain certain information as required by law
• You may download your data before termination
• Refunds may be provided according to our refund policy
• You may not create new accounts without permission
• Confidentiality obligations continue after termination

13. Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits. The arbitration will be conducted in San Diego, California, and governed by California law.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action must be brought in the courts of San Diego County, California. You consent to the jurisdiction of these courts.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the new terms. We recommend reviewing these terms periodically for updates and changes.

16. Contact Information

If you have questions about these Terms of Service, please contact us: